Contact
There is no contact form and no ticket queue. Email reaches a person.
Support
Something not working, or a result that looks wrong. Include the query and any filters — that is usually enough to diagnose it.
Removal requests
If you want content removed from the index, email us. We tombstone the source, which records it in the removal ledger so why_not reports it as removed rather than never seen.
Crawler questions
UnlobBot crawl rate, robots.txt behaviour, or anything else about how we fetch. The crawler page documents our policy in full.
Volume and committed capacity
Archive covers 2,000,000 requests a month at 200 per second. If you need more than that, or committed capacity, tell us what the workload looks like.
Corrections
If a figure on this site about your product is wrong or out of date, tell us and we will fix it. Every competitor figure carries a source link and a read date precisely so this is checkable.
Account, billing and API keys
Issuing, rotating and revoking keys, changing plan, viewing usage and managing billing are all self-service in the console — no email needed, and considerably faster.
console.unlob.com →Or just try it
10,000 free requests a month, no card and no sales call. Most questions are answered faster by running a query.